AI for Retail and Online Shops
Whether you sell from a high street shop, online or both, the same questions and admin come round every day. We set up AI that answers customers quickly, keeps orders moving and helps you list products faster, while you stay in control.
Top 5 AI Workflows for Retail and Online Shops
These are the jobs we're most often asked to automate in your sector. We'll pick the ones that make the biggest difference to you.
Customer Email and Chat Replies
Common questions about delivery, sizes, stock and opening hours get a helpful answer straight away, day or night. Anything tricky comes to you.
What it saves: Faster answers and fewer repeat emails.
Order, Return and Refund Admin
Order updates, return labels and refund steps move along automatically, with you approving anything unusual.
What it saves: Hours back every week.
Product Listing Writing
AI drafts product titles and descriptions from your notes or photos, in your shop's voice, for you to check and publish.
What it saves: New stock listed in minutes.
Low-Stock Alerts
You get a heads-up before best-sellers run out, so you can reorder in time.
What it saves: Fewer missed sales.
Review Replies
Customers are invited to leave a review after their order arrives, and you get a suggested reply to every review, good or bad.
What it saves: A stronger reputation online.
Which Package Fits?
Shops usually start with a £495 pilot on customer replies, then move to Core to join up orders, returns and reviews. Bigger online shops with several sales channels look at Pro.
Not sure? The free AI Scorecard picks your top 3 fixes in about 2 minutes.
Done Safely and Properly
Any customer chat or email helper tells people they're talking to an AI, and hands over to a real person when needed.
See Where AI Could Help Your Business
Free, takes about 2 minutes, and your results appear straight away.